Jose Guevara

Supervisor
Los Angeles, CA

Jose raised his hand when an opportunity arose for him to become the location supervisor for Hyatt House LA. This location was struggling with customer service issues, tough client, and extremely busy location. As soon as he took on the new role Jose was able to turn the whole location around and built an amazing relationship with the client and the rest of the management team there. If it was not for Jose grabbing the bull by the horns and managing everyone properly we would still to this day be struggling. With hard work and dedication he managed to learn a new role, built a relationship with the client, retrain everyone, and was able to make the location a profitable one. He is nothing but amazing and you can tell he is eager to learn more and more each day. He reached out to me consistently to see what he can improve on or learn.

Nominated by: Luis Baez, Area Manager