Juan Veliz Soto

Juan is an extremely responsible and dependable team player who consistently goes above and beyond to support our team and our guests. He naturally takes on the role of a team captain and is always willing to step up when needed. In addition to his regular responsibilities, Juan also assists me with our daily reports and helps ensure that everything is properly communicated and documented. Most importantly, Juan takes great pride in taking care of our hotel guests. He is always attentive, acknowledges guests promptly, and makes sure they feel welcomed and taken care of. His positive attitude, reliability, teamwork, and commitment to excellent guest service make him a valuable member of our team.

Nominated by: Rexie Hijada

Juan is great valet attendant who is attentive and quick without being rushed. He greets guests calmly and makes eye contact. Juan handles keys and vehicles with care. Importantly, he knows to spot little details, like noticing if a guest needs a hand with directions or luggage before being asked. Juan hits that balance of efficiency and warmth, so people feel safe and taken care of.