Troy Baker

Valet Captain
New Haven, CT

Troy has grown into his position very well, learning how to deal with patients who are coming in with variety of issues. Some are very difficult to deal with, but he stays calm. He is always on time, and he gives all he’s got without complaining.

Nominated by: George Mugo, Assistant Account Manager

Troy has worked for us since July 2022 as a Captain at Smilow Street and has always managed to perform the position with care and, in particular, always is willing to help out patients and customers and go that extra mile. He is always smiling and helping people with wheelchairs and helping people getting in and out of their cars. We want to honor him and share his smiling face.

Nominated by: David Lew, Regional Manager

I would like to nominate Smilow Valet Captain Troy Collin Baker. Troy is always willing to help wherever he is needed.
He always has a good attitude and is never negative. He is such a joy to work with every day. Troy is always willing
come in on his day off just because he wants to make our customers happy. That is who he is. He has an unparalleled
work ethic and is always going above and beyond to help our customers, and he works great with other employees.

Nominated by: Fisseha Bogale, Regional Manager