In the healthcare industry, the patient is at the center of everything you do, and their experience is a top priority. We recognize that the patient experience extends beyond the clinical appointments themselves; it encompasses every touchpoint of the healthcare journey, including parking. Because parking interactions bookend the patient’s visit, they can set the tone for their experience or conclude it on a positive note. As a result, it’s crucial that your parking provider effectively matches the level of service… Continue reading →

As property owners and managers, you’ve been faced with innumerable challenges throughout the pandemic and have swiftly adapted to meet each new need. From reevaluating HVAC systems to implementing renewed safety protocols, costly updates have reignited the search for potential areas for revenue generation. Lease audits can provide a low-risk, high-reward solution to this, but often require time that is rightfully monopolized by tenant safety measures. So, how can you do both? Read on for our top three tips.  … Continue reading →

Employee retention in the healthcare industry has been an ongoing topic of conversation for years. But let’s face it: We still don’t know the key to solving this problem because there’s no one-size-fits-all solution. To reduce burnout, improve employee morale, and decrease turnover rates, no aspect of the employee experience can be overlooked. Considering that the 2021 Nursing Solutions, Inc. (NSI) Retention Report says the average hospital has turned over 89% of its workforce since 2015, there’s no time to… Continue reading →

The Challenges of Managing Parking In-House The Misconception that Parking Is Easy On the surface, parking seems easy.  A car pulls into a lot or a garage.  The driver finds the first available space, parks their car, and they’re on their way to their primary destination.  When they return, it’s just as elementary, right?  Get in the car, start it up and leave.  Maybe the parker pays on entrance or exit, but other than that, the process is relatively standard… Continue reading →