Photo of Veronica Ybarra

Veronica Ybarra

West Coast Rock Star of the Month | June 2023

Valet
Houston, TX

I am writing to nominate Veronica Ybarra for a key role in the Valet operations at ACB Mays Clinic. I believe Veronica possesses exceptional skills and qualities that make her an outstanding candidate for this position.

Veronica has consistently displayed her dedication by providing exceptional customer/patient service throughout her time at ACB Mays Clinic. Her ability to handle diverse situations with professionalism and compassion has greatly contributed to the positive experiences of our patients. She has shown exceptional competence in managing the valet operations, ensuring that all aspects of the operation are in compliance.

What sets Veronica apart is her proactive approach and keen sense of responsibility. She consistently takes the initiative to identify areas of improvement and takes control of operations when needed, demonstrating strong leadership skills. Veronica’s drive and dedication make her an asset to our team, as she goes above and beyond without requiring explicit instructions.

In addition, Veronica has expressed a genuine interest in learning and understanding all aspects of the valet operations. She has actively sought training opportunities and has successfully mastered every component of her role at the location. Her dedication to expanding her knowledge and skills is commendable and further strengthens her qualifications for a promotion.

Veronica’s exceptional work ethic and outstanding customer/patient care have not gone unnoticed. Numerous patients specifically request her assistance by name and have even shown their appreciation by bringing her small tokens of gratitude, such as lunch and drinks. This speaks volumes about the positive impact she has on those she interacts with.

Nominated by: Tammy DeLeon