In the not-so-distant past, customer service was fairly straightforward: When questions or issues arose, your employees were onsite to provide answers or solutions, instantly clearing up any miscommunication on the spot. In your parking lots and garages, this meant having…
While touchless technology was on the rise prior to the COVID-19 pandemic, it became indispensable amidst social distancing and increased safety protocols. For Class A office buildings facing the “Great Return,” this has resulted in new technological investments that reduce…
In the healthcare industry, the patient is at the center of everything you do, and their experience is a top priority. We recognize that the patient experience extends beyond the clinical appointments themselves; it encompasses every touchpoint of the healthcare…
June 7, 2021
Hartford, Connecticut – Propark Mobility announced today that Marc Schreiber has been appointed as the company’s Senior Vice President of Transportation. “Marc has been helping to intelligently guide the success of our company for over a quarter century,” said David…
June 4, 2021
Hartford, Connecticut – Propark Mobility announced today that the company has promoted Kyle Hunter to Assistant Vice President of Corporate Analytics. “Kyle Hunter personifies the Propark Mobility organic success story,” said John Schmid, Propark Mobility’s Chief Executive Officer. “As an…
Propark Mobility announced today that the company has added Guy Purser to its Bay Area management team, as the company’s new Regional Manager. “We are excited to add Guy Purser to the Propark Mobility family,” said John Reimers, Propark’s Chief…
As property owners and managers, you’ve been faced with innumerable challenges throughout the pandemic and have swiftly adapted to meet each new need. From reevaluating HVAC systems to implementing renewed safety protocols, costly updates have reignited the search for potential…
In the world of parking, the terms “call center” and “command center” can often sound interchangeable. While both serve to provide remote customer support at cost-effective pricing, their offerings vastly differ and, ultimately, provide varying qualities of customer service. When…
April 22, 2021
Employee retention in the healthcare industry has been an ongoing topic of conversation for years. But let’s face it: We still don’t know the key to solving this problem because there’s no one-size-fits-all solution. To reduce burnout, improve employee morale,…
April 9, 2021
When you envision your commercial property, do you think of your outdoor curbside space? While, perhaps, not the first image that comes to mind, there’s no denying it plays a role in the success of your business. Typically reserved for…